Privacy Policy – Chrysidis Pet Care
Last updated: 06/07/2025
At Chrysidis Pet Care, your privacy is important to us. This policy explains what data we collect, why we collect it, how it’s stored, and your rights under the General Data Protection Regulation (GDPR).
1. Who We Are
Chrysidis Pet Care is a home-based dog boarding and day care service in Gateshead, UK.
Website: www.chrysidis.com
Phone: 07891719588
Email: k.chrysidis@gmail.com
2. What Information We Collect
We may collect the following data:
Your name and contact details (phone, email) Your dog’s details (name, breed, medical info, behavioural needs) Booking and service preferences Website usage data (via cookies and analytics tools)
3. How We Collect It
We collect your data when you:
Fill out our contact form or submit a booking enquiry Message us via Rover Book services directly Browse our website (via cookies or analytics tools)
4. Why We Collect Your Data
We use your data to:
Respond to your enquiries Provide pet care services you’ve requested Send updates, reminders or confirmations about bookings Improve our services and website performance
5. Legal Basis for Processing
We process your data based on:
Your consent (when you contact us or agree to cookies) Our contractual obligations (to provide pet care services) Our legitimate interest in running and improving our business
6. Sharing Your Data
We never sell or rent your data. We only share it with:
Service platforms you use (e.g. Rover) Analytics or email tools (e.g. Google Analytics, Mailchimp)
7. How Your Data Is Stored
Your data is stored securely on:
Password-protected devices Secure platforms like Rover or email tools We retain your information only as long as necessary to provide services or comply with legal obligations.
8. Your Rights
Under GDPR, you have the right to:
Access your data Request correction or deletion Withdraw consent at any time Lodge a complaint with the ICO (ico.org.uk)
To exercise your rights, contact us at k.chrysidis@gmail.com
🍪 2. Cookie Notice
Our website uses cookies to understand how visitors use our site and improve user experience. This includes essential cookies, as well as optional analytics tools.
You can manage your cookie preferences via the banner or your browser settings. For more details, see our Privacy Policy.
3. Affiliate Disclaimer
At Chrysidis Pet Care, transparency is important to me.
Some pages on this website may include affiliate links, such as a referral link to Rover. If you choose to book through these links, I may receive a small benefit (such as a discount or credit) — at no additional cost to you.
I only recommend services I personally use and trust, and I’ll always be upfront when a link may result in a referral benefit. These links help support the care I provide and allow me to continue offering helpful, free resources to dog owners across Gateshead.